Terms of Services
These Terms of Service (“Terms”) govern all wholesale transactions, use of our website, and any interaction with Jewellness Wholesale. By registering for a wholesale account or placing an order, you agree to the terms below.
1. Eligibility & Account Registration
Wholesale accounts are available to registered businesses or resellers only. We may request proof of trading (e.g., VAT number or business registration). We reserve the right to approve or deny any account request.
2. Minimum Order Requirements
Wholesale purchases may be subject to minimum order quantities or values. These thresholds may vary by product and will be communicated on the product or checkout page.
3. Wholesale Pricing
Pricing is exclusive to verified wholesale accounts and may be subject to role-based discounts. All prices exclude VAT unless otherwise stated. Prices are subject to change without prior notice.
4. Orders & Payment
Orders must be paid in full at the time of placement unless otherwise agreed. We accept payment via secure online methods. Orders are confirmed only after payment is received.
5. Delivery & Lead Times
We aim to dispatch wholesale orders promptly. However, lead times may vary based on volume, availability, and personalisation requests. Estimated delivery times are not guaranteed.
6. Returns & Claims
Returns are only accepted for defective, damaged, or incorrect items. Claims must be made within 5 working days of delivery. For full details, refer to our Refund Policy.
7. Use of Products
Wholesale buyers are responsible for reselling our products in a way that aligns with their local laws, including product descriptions and safety guidelines. Jewellness Wholesale does not accept liability for resale-related issues.
8. Intellectual Property
All product names, branding, imagery, and designs remain the intellectual property of Jewellness and may not be copied or reproduced without written permission.
9. Account Termination
We reserve the right to suspend or terminate wholesale access at any time if our terms are violated or if abuse of pricing or account privileges is suspected.
10. Limitation of Liability
Jewellness Wholesale shall not be liable for indirect, incidental, or consequential damages arising from the use of our products or services beyond the value of the original order.
11. Governing Law
These Terms shall be governed by and construed under the laws of England and Wales.
